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Trans Formers Micron Legend Hot Rod Super Mode ozsvhh2676-Transformers & Robots

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Condition:
Used: An item that has been used previously. See the seller’s listing for full details and description of ... Read moreabout the condition
Brand: Transformers
Country: Japan Country/Region of Manufacture: Japan
MPN: NA UPC: Dose Not Apply

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Transformers Animated Super-Poseable Collection Starscream Action Figure SCF 07Technology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.TRANSFORMERS Animated TFCC Botcon Exclusive CHEETOR bluerr beast wars G1 They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Transformers Animiert Supreme Klasse Roll Out Befehl Optimus Prime 100%

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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TRANSFORMERS APEFACE, ROBOT, DECEPTICON, AUTOBOT, VINTAGE, RETRO Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Transformers Armada LASERBEAK Triple Changer figure by Hasbro 2002

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?TRANSFORMERS ARMADA RID POWERLINX OPTIMUS PRIME CgoldNA SPARKPLUG MINI-CON NEW
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Transformers Asedio la Guerra por Cybertron Ultra Magnus Completo Voyager
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Transformers AUTOBOT APEX& POWERMASTER Class L OPTIMUS PRIME Gift Collection NewTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Trans Formers Micron Legend Hot Rod Super Mode ozsvhh2676-Transformers & Robots

Written by Transformers Alternators Binaltech SKIDS Figure on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Transformers Battle Ready Bumblebee Hikari Premium EE Exc. NEW Toys Exclusive A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Transformers Beast Hunters Optimus Prime W Dragon Assault n Drehend KanonenRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Transformers Beast Wars C-1 movie Ltd burning convoy Optimus unopened JPN figure

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Transformers Beast Wars OPTIMAL OPTIMUS Transmetals Working Figure You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Transformers Beast Wars Transmetal Scavenger Inferno Predacon Fire Ant Kay-BeeYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Transformers Beastructor Combiner Set US Seller Saurus Ryu-OhIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Transformers Binaltech - Takara - Overdrive (Honda S2000)

So how do you create a great customer service experience that puts you on the right side of these statistics?

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Trans Formers Micron Legend Hot Rod Super Mode ozsvhh2676-Transformers & Robots

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